November 4, 2025

AI Credits & Flexible Payment System

Purchase AI credits on-demand and use Piper AI Assistant across all plan tiers! The new AI credits system gives you flexible access to Piper's powerful capabilities without requiring plan upgrades.

What you get: Purchase AI credits directly from your organization settings with saved payment methods or new credit cards, real-time balance tracking that shows your available credits, automatic credit deduction as you use Piper's features, and access to Piper AI on any plan tier—just maintain a positive credit balance. Perfect for teams that want to try AI features before committing to higher-tier plans.

October 26, 2025

Piper AI Assistant (Beta)

Meet Piper Particle, your intelligent AI assistant for refrigerant tracking and EPA compliance! Simply ask Piper in plain language to find cylinders, record transfers, check compliance status, or answer questions about your operations—and she handles the rest.

What you get: Natural language commands like "find empty recovery tanks" or "show me non-compliant circuits," instant access to your entire inventory without clicking through menus, automated transfer recording with multi-cylinder support, real-time compliance checks and leak rate analysis, and DOT inspection scheduling. Piper understands industry terminology (no database codes needed) and works 24/7 to make your refrigerant management effortless. Available in Pro and Enterprise plans.

October 20, 2025

EPA Compliance Summary & Tracking

View your EPA compliance status at a glance with automatic leak rate calculations and threshold monitoring. The new Compliance Summary shows which circuits need attention and helps you stay ahead of EPA reporting deadlines.

What you get: Real-time compliance status, automated notifications when circuits exceed thresholds, and clear visibility into which equipment requires EPA reporting by March 1st.

October 20, 2025

Overcharge Warnings

Get intelligent warnings when adding refrigerant that would exceed a circuit's full charge capacity. The system alerts you before transfers are completed, helping prevent costly mistakes and EPA violations.

What you get: Real-time validation during transfers, automatic calculations based on current charge levels, and prevention of accidental overcharging that could damage equipment or violate regulations.

October 18, 2025

Inline Cylinder Creation & Loss Replacement

Create new cylinders without leaving the transfer screen, and accurately track refrigerant losses when doing replacement charges. No more workflow interruptions or inaccurate charge calculations.

What you get: Streamlined transfer workflow with instant cylinder creation, and proper loss tracking that prevents false overcharge warnings while maintaining accurate EPA compliance data.

October 18, 2025

Equipment Repairs & Inspection Tracking

Document repairs and inspections directly on your equipment records. Track maintenance history, repair costs, and inspection dates to stay organized and compliant with service requirements.

What you get: Complete maintenance history for each piece of equipment, organized repair records with cost tracking, and inspection scheduling to ensure you never miss required safety checks.

October 13, 2025

Activity Logs for Equipment & Leaks

Track all changes, notes, and updates with comprehensive activity logs across your equipment and leak records. Every action is timestamped and attributed, giving you complete visibility into who did what and when.

What you get: Full audit trail for compliance documentation, searchable history of all equipment changes, and the ability to attach documents and images to any activity.

October 8, 2025

Equipment Decommissioning Workflow

Properly retire equipment with a streamlined decommissioning process that handles refrigerant recovery, final documentation, and compliance tracking. Keep accurate records of all decommissioned units for audit purposes.

What you get: Guided decommissioning workflow, automatic refrigerant recovery tracking, and permanent records of retired equipment for EPA compliance and historical reporting.

October 6, 2025

Location Management & Details

Manage all your service locations with dedicated location pages showing complete equipment inventories, circuit counts, and compliance status. Track refrigerant across warehouses, customer sites, vehicles, and more.

What you get: Centralized view of all equipment at each location, quick access to location-specific compliance data, and organized tracking across your entire service territory.

October 4, 2025

Blog & Educational Resources

Learn best practices and stay informed with our new blog featuring EPA compliance guides, refrigerant management tips, and industry insights. All content is available in both English and Spanish.

What you get: Expert guidance on leak rate calculations, EPA 608 compliance checklists, HVAC best practices, and bilingual resources to help your entire team stay compliant.

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